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Commuter Alerts
Commuter Alerts is a first-of-a-kind to be offered in the transit industry. Commuter Alerts employs a proactive notification process to inform commuters of delays in selected routes during subscriber-selected time slots.

Many elements can change on a daily or hourly basis that can effect a commuter. Things like weather, construction, special events and traffic accidents can cause a commuter to be late.

With Commuter Alerts, the commuter will receive immediate text message updates for selected routes on their cell phone or via email, depending upon their preferences.

Commuter Alerts allow transit organizations to keep customers informed in real time, help customers avoid delays and get to their destinations in time, and provide targeted value-added information.

Transit organizations may increase their revenue with Commuter Alerts by reducing customer service calls, increasing riderships and customer satisfaction, and by enhancing marketing initiatives with targeted information for future promotions.

Commuter Alerts offers a fast and easy installation, though hosting options are available. Commuter Alerts can also be integrated with leading AVL systems.

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Concept2 Solution is a Pennsylvania-certified Women Business Enterprise.